Shipping Policy
Effective Date: 5/16/26
Thank you for shopping with LaceLight LLC ("LaceLight," "we," "our," or "us").
This Shipping Policy explains how orders are processed and shipped.
Order Processing
Orders are typically processed within 1–3 business days after purchase, excluding weekends and holidays.
During product launches, promotions, high order volume, or unforeseen circumstances, processing times may be longer.
If there is a significant delay, we will make reasonable efforts to notify you.
Shipping Locations
We currently ship within the United States only, unless otherwise stated.
We do not currently offer international shipping.
Shipping Carriers
Orders may be shipped using carriers such as:
USPS
UPS
FedEx
Other carriers as needed
Carrier selection may vary based on destination, package size, and operational needs.
Shipping Rates
Shipping charges, if applicable, will be calculated and displayed at checkout before purchase is completed.
Promotional free shipping offers, if any, will be subject to stated terms.
Delivery Estimates
Estimated delivery times are provided for convenience only and are not guaranteed.
Actual delivery times may vary due to:
Carrier delays
Weather
Holidays
High shipping volume
Service disruptions
Incorrect address information
Tracking Information
When available, tracking information will be provided after shipment.
Please allow time for tracking updates to appear in the carrier system.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
LaceLight LLC is not responsible for delays, failed deliveries, or additional costs caused by incorrect or incomplete shipping information provided at checkout.
Lost, Stolen, or Delayed Packages
Once an order has been transferred to the shipping carrier, delivery is subject to carrier operations.
If a package appears lost or significantly delayed, please contact us and we will make reasonable efforts to assist.
LaceLight LLC is not responsible for carrier delays, delivery failures, or stolen packages after confirmed delivery, except where required by law.
Damaged Shipments
If your order arrives visibly damaged, please contact us promptly at:
Please include your order number and photos of the package and product, if possible.
Contact
LaceLight LLC
support@lacelightco.com